Approachable Consulting Solutions for Your Salesforce Implementation

Welcome to the The Cloud Bureau

At The Cloud Bureau our mission is to help organizations optimize their actual or prospective investment in the Salesforce ecosystem. We blend expert knowledge of the Salesforce platform and its capabilities with a deep and abiding curiosity about our clients and their operations.

Whether you’re starting with a new org, attempting to retool an existing implementation that’s not meeting your needs, or expanding your platform-based operations, we’re excited to partner with you to tailor your org to your goals, your team, and your workflow.

  • We start with a fundamental respect for the significant investment of time, money, and effort that your Salesforce program represents. That respect means that we will always act and advise in alignment with what we understand to be your organization’s best interests. Even when doing so means that we do not, or no longer, have a role to play in your organizational life.

  • Artificial Intelligence (AI) has its virtues and uses, but the efficacy of any AI requires and trades on human expertise. All of our service offerings prioritize knowledge-sharing, up-skilling, and go-forward sustainability at human scale—even when they result in an AI-involved solution (em-dash ours!). When desirable, we will always work towards a future in which your in-house resources have the know-how and confidence to maintain and extend your Salesforce implementation.

  • Virtually anything is possible on the Salesforce platform, but not everything is advisable. You will always receive an honest, good-faith assessment of the plan, question, or dynamic that’s in focus. And your organization’s capacity to support a solution will figure centrally in that solution’s architecture and design.

Core Commitments

  • Neon signs from the "boneyard" at The Neon Museum in Las Vegas, Nevada

    Scoped Development

    Project-based development of point solutions for your Salesforce org: security & access models, integrations, custom interfaces, business process automation, pain point resolution, and more.

    We use the optimal tool for the job, prioritizing security, extensibility, and go-forward sustainability.

  • Abstract and carp graffiti in Kyiv, Ukraine

    Fractional Administration

    Salesforce administration sized to your needs, including user and data management, user support and training, analytics, third-party app support, and routine development and maintenance.

    Depending on your needs, we serve as or supplement your Salesforce program’s administrative function on an on-demand or retained basis.

  • Landscape photograph of Monument Valley from "Forrest Gump Point" in Mexican Hat, Utah

    Assessment and Road Mapping

    Expert analysis of your Salesforce implementation and a plan for moving forward.

    We use a combination of org auditing, user and stakeholder interviews, and design thinking exercises to assess the health and business fit of your Salesforce implementation and to craft a staged road map to address pain points, technical debt, and future business needs.

Meet The Bureau

Headshot of John Howell, Principal for The Cloud Bureau

John Howell is founder and principal at The Cloud Bureau. A 13x certified solution architect, administrator, and advanced developer, John delights in helping organizations realize their investment in the Salesforce platform.

Read More

Let’s Work. Together.

John Howell, Principal

john@thebureau.cloud
(217) 293-4059

The Cloud Bureau LLC

2501 Chatham Rd #5631
Springfield, IL 62704